Best Buy cancels every StarCraft II Pre-Order

Best Buy in their infinite stupidity decided to cancel every order for StarCraft II. Why? Well, if you are expecting a good reason, it’s not coming.
They found that their was a glitch on their site and some people were able to order the game for $5.99 instead of $59.99. I ordered it as the proper price, and so did a lot of other people.

How did Best Buy decided to handle the issue? Cancel just the errant orders you say? Of course not. Some retard made the decision to cancel them all. Every order. Over 9,000+ orders maybe even a lot more.

It’s a big company, so the decision maker is probably going to keep his job despite causing the company to lose half a million in revenue on top of the customer frustration, call center costs, and general ill will.

Good Job Best Buy! Way to go, brilliant management.

Excuse the rant, they just really pi$$ed me off.

0 thoughts on “Best Buy cancels every StarCraft II Pre-Order”

  1. Yep. I paid full price, too, about a year ago when it was announced. You’d think that it wouldn’t be that hard to just cull the cheap orders… …if I didn’t have a gift card (replacement) coming from Best Buy I would seriously go over to and order it immediately. I’ll keep calling into Best Buy, too, to see if I can somehow get my preorder reinstated. Thanks for publishing this frustration, you’re not the only one!!

    1. The lady I talked to on the phone said they customer service rep’s were actually told in a meeting to expect upset customers. I just think it’s really bad decision making.

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