Did you lose internet access after Fronter screwed the pooch on the Verizon take over? Personally, I am pissed at both Verizon and Frontier. Verizon was doing a fine job but got money hungry for quick capital and sold us to these clowns.
Businesses all over lost internet, phone, etc because they screwed up big time.
Well, it’s possible you might be able to get your internet working again with a little self-help.
I found that two things got me working again, but these are somewhat temporary fixes depending on how bad Frontier messes things up.
- You should change your DNS to googles public DNS. This means changing the way your computer/device looks up website names.
i.e. when you type in google.com it has to look up google.com in the DNS system to get the IP address of the website. Then you go to the IP. Frontiers DNS seems to suck a big nut and not work, so you get a “domain not found” etc error. If you are getting that error, this may resolve your problem.
If you are a somewhat tech: The DNS IP’s are simple. 220.127.116.11 and 18.104.22.168
If you need more help setting it, Here is a link so I don’t have to type it all out:
Now the second thing you will need to do is log in to your router. I hope you remember the credentials. If not, reset the bad boy and use the defaults for your router model. You should be able to look those up.
I use a Verizon ActionTec router.
What you need to do is release and renew the lease on the IP address in your router on the WAN. Sounds complicated right? It isn’t. It’s more complicated getting to the screen.
Here is a link that may help:
Realistically, just type in your Router model on the back of the router and google How to Release IP Address on X.
I wish I could help more, but I am pretty slammed and just wanted to point out there may be a fix. It worked for me. At least my stuff works now, but only the devices I can change the DNS on. I still have to release and renew every few days as well.
So, in summary:
Change your DNS to 22.214.171.124 and 126.96.36.199
Release and Renew your IP on your Router.
Ideally, also set the DNS on the router on the WAN and LAN to the IP addresses above as well for devices that automatically use the DHCP supplied 192.168.1.1 IP.
Oh yeah, Frontier SUCKS and they haven’t changed my mind on that.